About Us

Dealing with a property loss is a difficult situation and is one we have experienced personally. We have been in your shoes and understand the emotion, the stress, and the uncertainty you are facing as you try to make a decision about who to call for help when your home or business is damaged. That’s an important decision, and one you want to make carefully.

Who you choose to restore your property matters. Not all restoration companies are alike, and at Rainbow International of West Hartford we strive to be among the best. We are a local, family owned company and believe in honesty and integrity. We will be upfront and transparent with you from start to finish and will keep you updated every step of the way.

From the beginning, we set out to do better for our customers. In addition to our commitment to customer service, we are dedicated to providing high quality mitigation and restoration. At Rainbow International of West Hartford, we’ll do it right the first time and will take the time to make sure the damage to your property is fully mitigated and restored back to pre-loss condition. And at any point if you are not satisfied, we’ll listen to your concerns and make it right. That’s our promise to you.

The Rainbow International Code of Values

We live our Code of Values by …

Respect

… treating others as we would like to be treated.

… listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

… responding in a timely fashion.

… speaking calmly, and respectfully, without profanity or sarcasm.

… acknowledging everyone as right from their own perspective.

Integrity

… making only agreements we are willing, able and intend to keep.

… communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

… looking to the system for correction and proposing all possible solutions if something is not working.

… operating in a responsible manner: “above the line.”

… communicating honestly and with purpose.

… asking clarifying questions if we disagree or do not understand.

… never saying anything about anyone that we would not say to him or her.

Customer Focus

… continuously striving to maximize internal and external customer loyalty.

… making our best effort to understand and appreciate the customer’s needs in every situation.

Having Fun in the Process!

Contact Us

If you have an emergency, please call us at (860) 904-1720 for 24/7 service.
  • This field is for validation purposes and should be left unchanged.